Marcio D.

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Activity overview

Latest activity by Marcio D.
  • Marcio D. commented,

    Official comment

    Por favor seguir os passos dessa página: https://divx.zendesk.com/hc/pt-br/articles/360002229674-Como-registrar-seu-dispositivo-DivX-CertifiedGrato.

  • Marcio D. commented,

    Official comment

    Por favor seguir os passos dessa página: https://divx.zendesk.com/hc/pt-br/articles/360002229674-Como-registrar-seu-dispositivo-DivX-CertifiedGrato.

  • Marcio D. commented,

    Hi John,Not seeing any tickets for you. Converted your comment here as a ticket. Please check your inbox and please be hang tight for our reply!Thank you.

  • Marcio D. commented,

    Hola Jose,Brand es marca (y modelo) de su dispositivo. Si tu pregunta es sobre el DivX Software, asegúrate de seleccionar esa opción y no la de Dispositivo certificado (Certified Device).Gracias.

  • Marcio D. commented,

    Hi Dale,Sorry to hear that is constantly bugging you to update, most likely have an older version of the DivX Software installed on the PC. Please check your Windows Control Panel > type DivX > ope...

  • Marcio D. commented,

    Official comment

    Olá.Por favor crie um ticket de suporte aqui: https://divx.zendesk.com/hc/pt-br/requests/new e tentaremos te ajudar.Grato.

  • Marcio D. commented,

    Official comment

    Hi Roy,Your order confirmation page and email should have a download link for it, when you purchased the Pro version. The DivX Support team can also send you the link, please create a ticket here i...

  • Marcio D. commented,

    Official comment

    Hi Mark,Please open Windows Control Panel, type in DivX and then launch the DivX Control Panel, can you check under the Updates section for the setting the Check for updates interval and set to Nev...

  • Marcio D. created an article,

    Resolve installer issues with DivX Software on macOS Sonoma

    Unfortunately, Mac users on Sonoma (OS 14.0) and later may need to follow some extra steps to install DivX Software. For now, please follow the instructions below to install DivX for Mac. We’re w...

  • Marcio D. commented,

    Hello,We are sorry to hear of some of the issue you have encountered with the recently released DivX 11. Russel, could you please create a support ticket (if you have not done so) and provide us wi...