How to enable codec downloads in DivX Pro Converter?

Richard Ogden

January 06, 2019 21:27 Edited

I'm trying to convert a VOB file. I get the error message "Can't download DivX codec. Please check your internet connection and try again". I'm connected to the internet, so that's not the problem. Presumably I need to do something in the system (Wndows 10 Pro) to tell the OS to allow the download, but I have no idea what that would be or how to find out.

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  Marcio D.

  January 11, 2019 19:05

  Hi Richard,

  Can you create a support ticket here, and a standalone installer may be able to solve your issue.

  Thank you.

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  Waldo

  February 10, 2019 09:46

  I re-installed the software and that fixed it for me

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