Not receiving my DivX account emails, password resets or activation file emails.

If you are not receiving your DivX account emails, password resets or activation file emails please check your spam & junk mail folders in your inbox (sender is [e-mail]). Sometime depending on security levels and certain email providers the email from DivX maybe be miscategorized and flagged as spam.

If you still do not see your emails after this, please contact the DivX Support team here and they can assist you further.