Marcio D.

Hi John,Not seeing any tickets for you. Converted your comment here as a ticket. Please check your inbox and please be hang tight for our reply!Thank you.

Hola Jose,Brand es marca (y modelo) de su dispositivo. Si tu pregunta es sobre el DivX Software, asegúrate de seleccionar esa opción y no la de Dispositivo certificado (Certified Device).Gracias.

Hi Dale,Sorry to hear that is constantly bugging you to update, most likely have an older version of the DivX Software installed on the PC. Please check your Windows Control Panel > type DivX > ope...

Olá.Por favor crie um ticket de suporte aqui: https://divx.zendesk.com/hc/pt-br/requests/new e tentaremos te ajudar.Grato.

Hi Roy,Your order confirmation page and email should have a download link for it, when you purchased the Pro version. The DivX Support team can also send you the link, please create a ticket here i...

Hi Mark,Please open Windows Control Panel, type in DivX and then launch the DivX Control Panel, can you check under the Updates section for the setting the Check for updates interval and set to Nev...

Hello,We are sorry to hear of some of the issue you have encountered with the recently released DivX 11. Russel, could you please create a support ticket (if you have not done so) and provide us wi...

Hello Ken, Was the DivX Pro Software previously being installed on the same system? Did you download the installer from the link that is provided order confirmation email? If this is the same syste...

As of now, we have released a 64-bit for macOS: https://support.divx.com/hc/en-us/articles/360058440934-DivX-for-Mac-64-bit-available-for-Catalina-and-Big-Sur Thank you.

Hi all, Please check out our updated "Official Comment" that should be pinned on the top! Thank you.